Terms & Conditions
These are the terms and conditions for attending a pottery course/workshop or using the studio space at Seven Limes Pottery. Seven Limes Pottery (the “Company” or “7LP”) is a trading name of Seven Limes Pottery Ltd (company number 14893562; VAT 482444970), located at it’s registered address 85 North Western Street, Manchester, M12 6DY. In becoming a student or user of the studio you agree to all the terms and conditions below. If you don’t agree to the terms and conditions of using the studio and/or being part of a course or workshop then you must not purchase services from us or attend the studio. If you purchase a course or service from us as a gift, then the recipient(s) must also agree to all the terms and conditions.
Booking/Payment
Places on courses are not reserved until payment is made.
Cancellations/Refunds/Rescheduling
These terms refer to cancelling a place in a class, and subsequent requests to reschedule to another date or requests for refunds.
No refunds will be made once a course has started or for gift vouchers.
If you can’t attend the remaining part of a course for any reason, depending on the course content, you may be able to offer the place to a friend.
If 7LP needs to cancel any classes, courses or workshops 7LP will refund any fees paid or offer an alternative course (of course with no admin fee).
There is a £5 admin fee to process a refund or reschedule over 14 days prior to a course or workshop and a £20 fee 14 days and under. This fee assumes you’re using Mastercard or Visa to pay. Other cards, such as American express, can incur a higher fee. The fee applies per person.
For Cancellations/Refunds/Rescheduling:
More than 21 days prior to the start of a course or workshop a full refund or reschedule can be offered.
15-21 days prior to class or workshop: A 50% refund of the total fees paid will be offered, unless the place can be filled/resold by 7LP, in which case a full refund/reschedule will be offered.
14 days and under prior to class or workshop: No refunds unless the place can be filled/resold by us (minus £20 admin fee). This, of course, is not guaranteed. You may find someone you know who would pay to take your place or offer it to a friend for free.
Cancellation/Refund/Reschedule due to illness: If you cannot attend due to COVID self-isolation or any other illness then unfortunately the same terms apply. We will try our best to resell the space, and if you inform us well in advance then there is much more chance the space will be resold.
Non-attendance
Non attendance of course sessions or workshops cannot be refunded or rescheduled for any reason.
Collecting finished work
Label pots with your full name/date
Please write your full name on your pots and date it, or leave your full name written on paper with each of your thrown pots before you leave the workshop. This is so we can match the name on your work with your booking details and contact you to collect them. If you write only your initials or only your first name then there can be delay in firing your work, misplacement of your pots in the workshop, and/or we may not be able to find your contact details easily, so it cannot be guaranteed you will receive your work back.
Pots ready 3-6 weeks after making
You will be notified by us when your pots are ready to collect, normally between 3 and 6 weeks of them being finished. Pots are to be collected within 1 month of notification. They will then be disposed of as we don’t have space to store them. We do often hold them longer than this, so get in touch if you haven’t yet collected.
Email communication and spam filters
We use the contact details provided when booking to get in touch with you about collecting your pots. We have reports of some people not receiving our collection emails, with them being filtered out as spam before they enter inboxes. So get in touch with us after 6 weeks if you haven’t received an email from us. You can also set our email addresses/domain as a safe sender (@7limes.co.uk). Information and collection emails also often end up in spam folders, so please check this regularly if you haven’t set us as a safe sender.
Being aware of this in our terms and communication you agree not to leave a negative review due to our email communication being filtered out as spam, or any resulting disposal of your pots.
Material costs
For beginner, intermediate and regular classes there is a £1.80 charge per pound (lb) of material used when collecting finished work.
Material costs are included in all one-off workshops, unless stated otherwise.
Ownership
All pots made in the studio are owned by 7LP until paid for and/or collected.
Gift Vouchers
Gift vouchers to be used within 1 year from purchase, they will expire after this date.
Gift vouchers can only be exchanged for the value of a course/workshop. No refunds are offered for gift vouchers. Any vouchers used to purchase more vouchers will be voided.
If you want to use your gift voucher but our courses are currently fully booked, please email us and we’ll make sure you get a place on our next available course or workshop.
Cleaning
Each user of the studio must keep all surfaces clean of clay and glaze and must clean all areas they’ve used before completing a class, workshop or studio session. This is to minimise the risks for anyone in the studio of breathing clay and glaze dust.
Clay and glaze must be washed off of all tools and equipment before the end of a session. Any tools can then be tidied away and placed back in the tool boxes and draws provided. They do not need to drain and dry out by the sink.
Any spillages of clay, glaze or clay trimmings on the floor must be cleaned up immediately to avoid clay/glaze being walked and ground down over the floor or slipped on.
Clay and glaze must not be poured down the sink.
Your apron should be rinsed at the end of the session and left clean for the next day.
You are expected to minimise energy and resource wastage wherever possible. This can be achieved by turning taps off fully, turning off the tap water heating and using this only during cold winter months, not running the taps when cleaning or wiping glaze (especially where a bowl of water may suffice), making reasonable attempts to recycle materials etc
Health & Safety
In terms of health and safety the main risk to your health and others using the studio space is from the clay and glaze itself. When clay dries it can be ground down on the floor by people walking and separate into fine dust particles. They can be invisible to the naked eye under normal lighting conditions, be airborne for long periods of time in your breathing space, and penetrate deep into the lungs when inhaled. This silica dust can cause lung disease. This risk is greatly reduced if you follow the cleaning and health and safety rules to prevent the spread of silica dust.
To avoid creating fine dust particles there shall be no dry sanding of green-ware, bisque or glaze fired pots. There shall be no scraping of bone dry pots. In all cases wet sanding, for example with water and wet and dry sand paper, or fettling with a wet sponge can be used as an alternative.
Eating and drinking are not permitted in the workshop.
Always wash your hands thoroughly with soap before leaving the workshop. Always make sure your hands are clean before you eat, drink or smoke.
Use of studio is at own risk with regards to the use of sharp tools, sharp edges, exposure to toxic materials and the risks of breathing silica dust.
The student and users of the studio accept all responsibility for their own health and safety and must follow all health and safety rules and any instructions by staff.
7LP cannot accept liability for any injury suffered by participants on the studio premises caused by misuse of the studio or equipment.
Closing times
We are closed between Christmas and New Year, but otherwise run all year round.
Changes to these Terms and Conditions
7LP reserves the right to change any of the terms and conditions. If the terms and conditions change in any way, we will place an updated version on this page. Last updated 03/3/2024