Privacy Policy

Who we are

7 Limes Pottery is a pottery teaching studio and shared working space located at Unit 5, The Windrush Millenium Centre, 70 Alexandra Road, Manchester, M16 7WD. We aim to teach traditional craft pottery skills to a high standard in classes and workshops to the general public and by offering shared work space to practice. For many years 7 Limes Pottery has taught thousands of individuals.

We are committed to respecting and protecting any personal data you share with us, or that we collect. We aim to be clear when we collect your data and about what we will do with it.

Please read the policy carefully as by providing your personal data to 7 Limes Pottery, you will be deemed to have consented to the processing of such data.

What personal data we collect and why we collect it

Keeping personal data helps us keep in contact with our customers, to fulfil courses and workshops that have been bought and to arrange the picking up of work made. We also use it to inform past customers and prospective customers of the services we’re offering. In some cases we look at the statistics provided to us by Google Analytics and Stripe to help us build a better understanding of our customers to develop our service for the better. We will keep data from people currently enrolled on courses, people enrolled in the past and from any person enquiring about our courses.

Information is collected under the following circumstances:

  • Booking courses/workshops online, in person or over the phone.
  • Subscribing to the 7 Limes Pottery mailing list.
  • Through personal contact with a staff member.
  • From publicly available sources (such as if you interact with us on social media).

When you enroll on a course/workshop, we may add your email to our mailing list as this is how we sometimes keep in contact with customers about future courses and events instead of emailing them each directly. We have legitimate interests for this until you let us know you’re not interested in our services anymore. You will be offered the opportunity to opt-out every time we communicate in this way.

Under the terms of the GDPR the lawful bases for processing personal information are:

  • we need it to fulfil a contract (e.g. a course/workshop booking);
  • we need it to pursue our legitimate interests including by communicating with current and potential custom; and/or;
  • you have given your consent for us to do so.

We may collect information when you visit our website.

We may also gather information about you from your use of our website, such as which pages are most visited and which events or facilities are of most interest.

When you use our website, we collect your personal information using cookies and other tracking methods.

Cookies are very small text files saved to your computer used to track user navigation around a website. The cookies collect information such as the number of visitors to the site, which pages they visited and whereabouts they came to the site from. This information is anonymous and cannot be used to identify you personally.

Your browser help text will contain information about how to reject cookies from our Site. Rejecting cookies from our Site will not affect your ability to experience the site although it will prevent us from tailoring the website to your interest.

We also use Google Analytics to collect information about how our visitors use and navigate our website. We use this information to understand where custom comes from, and to improve our website and to ensure we provide the best services for our users.

What We Collect

We may collect:

  • Your name.
  • Contact details you provide us with (email address/phone number).
  • Your billing address (for taking payments).
  • Billing details (securely stored on Stripe’s system).
  • Any previous courses you’ve taken with us.
  • Any other personal information you provide us with.

Who collects the information?

Information is collected usually through our website for and by our teachers/director. Sometimes information is added manually to this data.

Who we share your data with

Currently we only use your data within 7 Limes Pottery between staff. We don’t have any reason to share your data with third parties, but would ask permission if an occasion were to arise should we wish to.

How long do we hold the information?

Information is retained for as long as necessary for the purpose for which it is required.

How to change or delete your data

You have the right to ask us to amend or stop using your personal information, including for marketing purposes, at any time.

You may opt out of marketing emails, or change any of your preferences, at any time by clicking the unsubscribe link in our marketing emails or by emailing us directly using our contact page.

Additional information

How we protect your data

We store your information securely in the Cloud.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Last updated 09/01/2019.

Who to contact about the policy

Our contact for Data Protection and Freedom of Information matters is:

Data Controller / Director, 7 Limes Pottery, Unit 5, The Windrush Millenium Centre, 70 Alexandra Road, Manchester, M16 7WD. 
Tel.: 0752 707 8853

Email: sevenlimes@hotmail.com

Requests to access data collected by this web site may also be made to the Data Controller / Director of 7 Limes Pottery.

Complaints

If you are dissatisfied after raising an issue about this policy and / or a request to access personal information collected from you on this site, you may contact:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF Tel.: 0303 123 1113 https://ico.org.uk/concerns/